Consumer and Community Involvement Project Officer (2024)

Our mission is to improve the health of millions of people worldwide.

  • Permanent role, 4-5 days per week
  • Barangaroo, Sydney CBD
  • Hybrid working environment

The Full Time equivalent Base Salary for this role is $80,000 - $87,000 per annum (dependent on experience, skills and capabilities) plus 11.5% Superannuation + Smart Salary Packaging Benefit. (Pro-Rata will be calculated for part-time employment)

Join us in improving the health of millions around the world by supporting the integration of consumer and community member involvement in health and medical research.

The Opportunity:

Our Consumer and Community Involvement (CCI) Program supports the integration of consumer and community member involvement in health and medical research by supporting and facilitating meaningful partnerships between researchers and consumers to inform the work of The George Institute.

We are seeking an experienced Project Officer to support the implementation of the CCI Strategy, be the main contact point for consumers and community members, and actively support our Consumer and Community Advisory Committee and Consumer and Community Network.

Key Responsibilities and Duties:

  • Provide operational support for the development and implementation of the CCI Strategy for the Institute.
  • Co-ordinate, co-facilitate and evaluate learning opportunities for researchers.
  • Work collaboratively with a range of external key stakeholders including consumer organisations and official representatives, university partners, and government officials.
  • Compile and keep up-to-date information on CCI activities across the Institute.
  • Conduct desktop research e.g. identifying relevant resources to support CCI.
  • Lead internal and external enquiries and effective communications for the CCI Program.
  • Conduct literature searches and produce summary tables, and prepare CCI documents and website information.

For more information on this role, please see our detailed Position Description here

Our Successful Candidate will have:

  • Tertiary qualifications in a health, science or related discipline or a combination of relevant experience and education/training.
  • Strong verbal communication, interpersonal, and relationship management skills to liaise with a variety of people in a wide range of settings.
  • Excellent written language communication skills and ability to draft a wide range of documents.
  • Demonstrated organisational, priority setting, time management and problem-solving skills.
  • Proactive approach to work, the ability to take initiative and work with minimal supervision.
  • Experience with sourcing, collecting and collating information and producing summary reports in tabular and written forms.
  • Ability to conduct desktop research including literature searches.
  • Ability to work well independently, within a team and with a wide range of stakeholders.
  • Strong focus on quality of work and maintenance of records.
  • Ability to be flexible and adaptable in the face of changing organisational priorities and manage multiple competing priorities.
  • Proven proficiency with Microsoft suite of packages including Excel, Word, PowerPoint and Outlook.
  • Experience working with health consumers, consumer organisations and other relevant stakeholders, within a health/medical research setting, and working with complex databases would be advantageous.

The closing date for applications is midnight on Wednesday 21 August 2024.

We reserve the right to close this vacancy early if a suitable candidate is found.

Please note

  • The unrestricted right to work in Australia is required for this position. Candidates requiring visa sponsorship will not be considered.
  • A Working with Children Check and Background Check may be required for the appointment of our successful candidate

About the George

The George Institute for Global Health (The George) is 700+ employees around the world and projects in over 40 countries all focused on improving the health of millions of people worldwide.

As a medical research institute affiliated with leading universities, we are challenging the status quo in healthcare to:

  • Lead world-class, large-scale clinical trials, epidemiological studies and health systems research to transform treatments and healthcare delivery
  • Look beyond single diseases, across the life course, to identify patient-centred approaches to care that can be implemented at scale
  • Develop low-cost, innovative solutions to global unmet needs
  • Drive our global impact through a program of research, advocacy, thought leadership and disruptive social entrepreneurship


We pride ourselves with our 6 core values: excellence, integrity, can-do approach, creativity, impact, and humanitarian commitment.

Please visit our website for more on The George: Home | The George Institute for Global Health

Please apply now!

Our big and bold mission to improve the health of millions of people worldwide needs a diverse and innovative team to deliver it. So we foster a dynamic, inclusive and flexible workplace where each individual can bring their best selves to work.
We value workplace diversity and encourage applications from people living with disability; women; Aboriginal and Torres Strait Islander people; people who identify as LGBTIQ+; mature-aged adults and those from culturally and linguistically diverse backgrounds.

Why The George?

We are committed to attracting, developing, rewarding and retaining the best people in their fields to conduct and support our innovative and highest quality research programs.

Take advantage of our rewards you may enjoy as part of The George team.

  • Generous salary packaging benefits increasing your take home pay
  • Learning and career development opportunities
  • Extra leave days including extended Christmas break and study leave
  • YourFlex arrangements e.g. start/finish times, purchase leave, location
  • A global, diverse, inclusive team committed to making impact

Consumer and Community Involvement Project Officer (1)

Consumer and Community Involvement Project Officer (2024)

FAQs

What is the importance of community involvement in project management? ›

... Community participation is a precondition for community acceptance of a development project and eventual sustainability. To secure acceptance of the project, the local community needs to be fully involved in the planning, implementation, monitoring, and evaluation (Dwivedi & Dwivedi, 2012) . Hosseini et al.

What are the benefits of consumer involvement? ›

Involving consumers leads to improved health outcomes, a more trusted health system and a more satisfied workforce. This section is for those who want to learn more about involving consumers, and is targeted to consumers, as well as executives, service managers, clinicians, researchers and policy-makers.

What is an example of community involvement? ›

Community involvement is the power to bring positive, measurable change to both the communities in which you operate and to your business. Community involvement examples include in-kind and financial donations, employee volunteer days, skills-based volunteering programs, enduring nonprofit partnerships, and more.

What are the roles of community involvement? ›

For individuals, the benefits of community involvement can include improved mental health, reduced stress, and increased longevity. For communities, citizen engagement can enhance decision-making and has been shown to improve public health, education, safety, and environmental management.

What are the three types of consumer involvement? ›

Low-involvement products are usually inexpensive and pose a low risk to the buyer if he or she makes a mistake by purchasing them. High-involvement products carry a high risk to the buyer if they fail, are complex, or have high price tags. Limited-involvement products fall somewhere in between.

What are the roles of consumer involvement? ›

Consumer involvement is the state of mind that motivates a consumer to make a purchase, or the importance a consumer places on a product or service. There are different levels of involvement a consumer can have in the decision-making process and different factors that influence that involvement.

What is an example of customer involvement? ›

Customer involvement can take many forms, such as giving feedback on products and services, participating in focus groups or surveys, or even co-creating or co-designing products with the company.

Why is community involvement crucial to program planning? ›

Community engagement provides a space for the goals, needs, and desires of a community to be heard so the project becomes a place people enjoy and appreciate visiting. Actively participating in the community engagement process benefits the area you live in by providing your insights as a resident.

Why community participation is important in project sustainability? ›

Community participation is a vital tool for sustainable community development which must be encouraged in all the stages of community development process, namely needs identification, community development planning, project implementation, management and evaluation.

Why is community involvement significant in participatory action planning? ›

Involving the people who will be affected by planning means making sure that it suits their needs and avoids wasting resources. Participation also bridges the gap between those who plan and those who someone else is planning for. Joint planning creates a shared sense of responsibility and ownership.

What are the important roles of community organization and participation in any community development project? ›

Basically in community work the people are involved from planning to implementing stage. It creates mutual partnership. It creates mutual partnership between government/donors and communities and it results in a suitable development.

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